ANSI/ARMA 18-2011 (†474)ARMA International. Implications of Web-Based, Collaborative Technologies in Records Management. ANSI/ARMA 18-2011.
- social media (p.4): Tools and platforms, usually on the Internet, specifically designed for participatory interaction such as publishing, conversing, and sharing content, including multimedia. The tools include, but are not limited to blogs, wikis, photo or video sharing, microblogging, and social networking sites. (†673)
- social network (p.4): A special type of social media that uses web and internet technology to enable interactions between people through the use of such features as personal profiles, blogs, content sharing, and messaging surrounded by an enabling framework of file storage, navigation, searching, and access controls. (†674)