Shepherd and Yeo 2003 (†744)Shepherd, Elizabeth, and Geoffrey Yeo. Managing Records: a Handbook of Principles and Practice London, UK: Facet Publishing, 2003.
- information management (p.18): Like records management, information management is concerned with materials in any format. However, information management focuses on information products used to support business activities, rather than the evidence of the activities themselves. (†1851)
- records professional (p. 257): In larger organizations, several types of records management staff will be needed. One or more professional members of staff will be responsible for the direction of the records management service and for systems development. The senior records professional may also be responsible for other services such as data protection or freedom of information compliance, mailroom services or internal communications. (†2711)