Franks 2013 (†560)Franks, Patricia C. Records and Information Management (Neal-Schuman, 2013).
- information governance (p. 29): Information governance is an integrated, strategic approach to managing, processing, controlling, archiving, and retrieving information as evidence of all transactions of the organization (†940)
- information management (p. 32): The term records management describes a professional management discipline that originally managed physical documents (e.g., letters, contracts, minutes of meetings). This is in contrast to the term information management that came into use in the 1970s to describe a computer environment in which structured information (data in columns and rows) was stored electronically (†944)
- process (p. 32): Processes are implemented to ensure compliance at an acceptable level of risk for the organization (†943)
- records professional (p. xi): Due to the growth of electronic records and information and the need for an integrated approach to recordkeeping, the terms records manager, records and information manager, and records professional are used interchangeably in this book to describe those who have recordkeeping responsibilities, including archivists, records managers, information managers, regardless of their job title (e.g., digital archivist, knowledge management advisor, information governance specialist). ¶ One of the most striking changes that has impacted today's records professional is the breadth of knowledge required to be successful. Not only must records professionals understand and be able to manage records and information from creation through disposition and preservation, but they must also master the fundamentals of different but related fields, including compliance, risk management, change management, and project management. (†2710)
- structured data (p.36): Structured data is organized in a way that makes it identifiable. A database such as Access or SQL is structured in the form of columns and rows, which makes searching for the data type within the content possible. All other electronic information that has the potential to be records is stored as unstructured data. (†1850)
- unstructured data (p.36): Unstructured data is anything not in a database. Images, word documents, and even tweets are examples of unstructured data. Unstructured data is more difficult to classify, maintain, archive, and dispose of than structured data. (†1849)